When managers avoid hard conversations, Human Resources often ends up stepping in as the enforcerinstead of serving as a strategic partner. This webinar explores how to break that cycle by equipping managers to handle conflict directly, using practical techniques they can apply immediately. Hosted by Commonwealth Payroll & HRPresident & Founder, Jeff Plakans and HR Business Partner Susannah Forbes,this insightful session will feature special guest speaker Dan Kaplan, Founder& Lead Trainer of Confident Communicators, LLC.